Communication

Double-Checking is Fine. Triple-Checking is Annoying.
Dedicated to my good friend, Ferdinand Roses (the name has been changed but it’s a real person that inspired this…
The Power of a Single Word: How to Avoid Communication Failures
We've all been there before - sending an email without fully thinking about the implications of our words. It's a…
Why Great Leaders Never Shift Blame
As leaders, it’s tempting to deflect responsibility when things go wrong, especially when the mistake isn’t directly your fault. However,…
ScaleYOU Friday Video: How To Make Work-Life Balance Work
Here’s a thought-provoking TED Talk by Nigel Marsh on making work-life balance work—a topic that resonates with so many of us.…
The Importance of Looking Up
The scene in this photo taken by me in a local café speaks volumes about the subtle erosion of our…
How to Run a Company With (Almost) No Rules
It’s been a long time since our last video and that’s mainly because I have been super busy launching LeanMail…





