Internal Communication

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Communication With Your Customer

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ScaleYOU Friday Video 24 – The Power of Empathy

This TedTalk video was sent to me by my client John Heard in San Antonio, TX.  John runs an amazing organization called Heard & Smith, a law firm specializing in Social Security Disability Law.  John is a great example of a CEO who leads by principals.  He has great clarity about how important clear, concise, […]

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